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Cookie Policy

Cookie Policy

1. What this Policy Covers

This Cookie Policy sets out:

  • what a cookie is (paragraph 2);
  • an overview of the cookies we use (paragraph 3);
  • what you can do if you do not agree to the cookie use (paragraph 4);
  • further information about cookies in general (paragraph 5); and
  • a detailed table setting out all of the cookies that we use (paragraph 6).

By continuing to use our Website, you are agreeing to our using cookies in the manner set out in this Cookie Policy so please read it carefully. If you do not wish to accept cookies in connection with your use of this Website, you should stop using our site or turn off your cookies (see paragraph 4 below for how to do this) but this may affect the functionality of the Website.

 

2. What is a cookie?

After you submit the age-gate form and enter the Website, the Website will make use of so-called "cookies". Cookies are small text files containing small amounts of information which are downloaded and may be stored on your user device e.g. your computer (or other internet enabled devices, such as a smartphone or tablet). This Cookie Policy provides you with information about the cookies we use and why. Our Privacy Policy sets out full details of the other information we may collect and how we may use your personal information.

 

3. Cookies used on the Website

We use several different types of cookies. Some of these are session cookies which are temporary and allow us to link your actions during a browser session. Others are persistent cookies which remain on your device for the period of time specified in the cookie. The Website uses cookies for the following purposes:

  • NECESSARY COOKIES
    Necessary cookies are essential and help you navigate the Website. These cookies make sure that you only have to pass the age-gate once and that your basket is saved during all the steps of your checkout process. This helps to support website security and basic functionality. These cookies are necessary for the proper operation of our Website, so if you block these cookies we can't guarantee your use or the security of our Website during your visit.
  • FUNCTIONALITY COOKIES
    Functionality cookies are used to provide you the best user experience. These cookies are for instance used and remind you what products you have put in your shopping bag, so it will save you time if you would like to purchase these products at a later stage. Another example might be that our website recognize if the user has already signed up for our newsletter or if the user is seeing a certain page for the first time.
  • PERFORMANCE COOKIES
    Performance cookies help us to understand the behaviour of our visitors and the usage of the Website. This allows us to continuously improve the Website to provide you the best shopping experience. These cookies are also used to help us understand what interests our users, and measure how effective our advertising is. Some of these cookies are managed by third parties, and you may refer to the third parties' own website privacy notifications for further information, please see paragraph 6.2). In particular, we use Google Analytics cookies to obtain an overall view of visitor habits and visitor volumes, and to help improve the overall experience on our website.
    We use Google Analytics, a third-party web analysis service provided by Google Inc, which uses "performance cookies" and "targeting cookies" to analyse how you use the Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. However, this website uses Google Analytics with the expansion 'anonymizeIp()' which means that Google will truncate/anonymise the last octet of the IP address for Member States of the European Union.
    On behalf of us, Google will use the information collected for the purpose of evaluating your use of our Website, compiling reports on website activity and providing other services relating to website activity and internet usage to us. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser as described above. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB#. You may disable the use of Google Analytics by using the link disable Google Analytics. This link creates an opt-out cookie which prevents the further processing of your data. For more information about Google Analytics cookies, please see Google's help pages and privacy policy:
    Google's Privacy Policy
    Google Analytics Help pages.
    By using our Website, you agree that we may store and access these cookies on your device. Accepting these cookies is a condition of using the Website, so if you prevent them we cannot guarantee how our site will perform for you.
  • COMMUNICATION COOKIES
    The Website allows cookies of third party social networks (e.g. Facebook, YouTube, Twitter, LinkedIn). This enables a user to share content of the Website on social networks. These third parties may use cookies, but their use of cookies will not be governed by this Cookie Policy. For further information relating to [cookies] of third party social networks, please see paragraph 6.3.
  • ADVERTISING COOKIES
    Advertising cookies will remember your product and page preferences and in general that you visited the Website. We strive to provide you with advertisements relevant to you and your interests on other online platforms, where available. These cookies are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertisements.

 

4. Control your cookie settings

By browsing the Homepage (or any other page) of the Website and visualising the information banner relating to the cookies contained therein, if you continue to navigate (by for example clicking on the web page of the Website or any other link therein) you grant your specific consent to the use of the cookies. The configuration of an internet Browser (e.g. Explorer, Firefox, Chrome, Opera) is also deemed a valid consent to accept the use of the cookies.

Once you have given us your agreement to the use of cookies, we shall store a cookie on your computer or device to remember this for next time. If you wish to withdraw your agreement at any time, you will need to delete our cookies using your internet browser settings. You should do this through the browser settings for each browser you use. Please be aware that some of our services will not function if your browser does not accept cookies. However, you can allow cookies from specific websites by making them “trusted websites” in your internet browser. The following links may assist you in managing your cookies settings, or you can use the 'Help' option in your internet browser for more details.
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Safari: http://support.apple.com/kb/PH5042
Opera: http://www.opera.com/help/tutorials/security/privacy/
Adobe (flash cookies): http://www.adobe.com/security/flashplayer/articles/lso/

To block Google Analytics cookies specifically, you can install the “Google Analytics Opt-out Browser Add-on” provided by Google.

 

5. Other Information

The following link contains further information about cookies: http://www.aboutcookies.org/. In addition, a guide to online privacy has been produced by the internet advertising industry which can be found:

http://www.youronlinechoices.eu
www.aboutads.info

 

6. COOKIE USE

Below is a full list of the cookies used:

 

1. Necessary Cookies (See section 3a of this Policy)

NAME

PERSISTENCY

DESCRIPTION

SOURCE

AgeGatewayAllowed

End of session

Saves the agegate input user birth year and checks if a website visitor is old enough to Access the website.

Heinekenstore.com

AgeGatewayCod

End of session

This cookie stores the country code of the website visitor.

Heinekenstore.com

AgeGatewayCoo

End of session

This cookie saves the country of origin till the end of the session.

Heinekenstore.com

AgeGatewayDarkMarket

End of session

This cookie acknowedges if a website visitor origins from a dark market. A dark market has strict advertising policies and therefore some of the website functionalities won’t show.

Heinekenstore.com

AgeGatewayDob

End of session

This cookie saves the date of birth till the end of the session.

Heinekenstore.com

AgeGatewayGreyMarket

End of session

This cookie acknowledges if a website visitor origins from a grey market. A grey market has stricter advertising policies and therefore some of the website functionalities won’t show.

Heinekenstore.com

HeinekenStoreAgeGate

End of session

This cookie stores if the visitor has passed through the agegate of the sub. This cookie is heinekenstore.com specific.

Heinekenstore.com

heinekennetherlands#lang

End of session

This cookie stores the website visitors language setting till the end of the session.

Heinekenstore.com

session_id

3 hours 30 minutes

Saves user info session

Heinekenstore.com

_gat_tealium_0

End of session

This cookie is used to track analytic data

Tealium

AMCV_#####AdobeOrg

2 years

This cookie is used to identify the website visitor

Adobe

qb_permanent

1 year

This cookie is planned to store all permanent data and ultimately replace all other permanent cookies

Qubit

qb_session

End of session

This cookie is planned to store all session data and ultimately replace all other session cookies.

Qubit

 

2. Performance Cookies (See section 3c of this Policy)

NAME

PERSISTENCY

DESCRIPTION

SOURCE

_ga

2 years

Used for identifying users

Google Analytics

utag_main

Expires on Thu, 31 Dec 2099 00:00:00 GMT

Used to track analytic data.

Tealium

utag.data.persist_referrer

1 year

This cookie is used to track analytic data

Tealium

_qubitTracker

1 year

This cookie is used to give each visitor a specific Qubit ID

Qubit

_qPageNum_the_sub_#

1 year

This cookie stores the page number for the session

Qubit

_qsst

1 year

This cookie places a second session counter (different to _qst)

Qubit

_qst

1 year

This cookie counts the session for Qtracker

Qubit

PRUM_EPISODES

1 year

This cookie measures several website statistics such as on page response times

Pingdom

 

3. Communication cookies (See section 3d of this Policy)

NAME

PERSISTENCY

DESCRIPTION

SOURCE

newsletterPopup

1 year

This cookie stores if the visitor has closed or entered his or her e-mail in the newsletter popup

Heinekenstore.com

fbm_#####

1 year

This cookie is set by Facebook for application integration and expires within one year (if Facebook is used to pass the age gate)

Facebook

fbsr_#####

1 hour

This cookie is set by Facebook for application integration and expires within one hour (if Facebook is used to pass the age gate)

Facebook

ARRAffinity

Session

Affinity Cookies are used to aid people who need to stay with a certain instance of web app or web site in Azure.

Heinekenstore.com